Transport and insurance documents being reviewed at a desk

Advisory

Regional judgment for complex cargo risk.

Practical advice shaped by the corridor—not by a distant template.

Photo: Unsplash · descriptive editorial use

Average agent

As appointed average agent, Human Intel OÜ acts on behalf of insurers and P&I clubs to manage general average and particular average matters arising from cargo moving through Central Asia and the Caucasus. We coordinate directly with carriers, terminals, and local authorities to secure the documentation, security, and cooperation needed to bring a general average case to a fair and timely conclusion.

Appointment as average agent for insurers, P&I clubs, and cargo interests
Collection of general average security, guarantees, and average bonds from cargo interests
Liaison with average adjusters, carriers, and local authorities throughout the process
Local presence to progress cases that would otherwise stall from being handled remotely

Consultancy

Beyond individual surveys and claims, Human Intel OÜ advises insurers, average agents, and transport companies on cargo risk, claims handling, and operating conditions specific to Central Asia and the Caucasus.

Advisory support on cargo insurance requirements and risk assessment specific to the region
Guidance on claims documentation, procedures, and local practice
Briefings on terminal, carrier, and route conditions
Support in structuring survey and claims-handling arrangements for regular cargo flows

Time matters after an incident

Get a qualified person on-site.

Share the cargo location, transport mode, and nature of loss. Send us an email or call us directly:

Email: help@caspiansurveys.com

Phone: +359 89 921 2433