Evidence that holds up.

Marine cargo survey

We provide independent marine cargo survey services covering the full life of a shipment—from pre-shipment condition and quantity checks through to final delivery.

Our surveys are carried out on-site, with clear, well-documented, and defensible reporting that insurers, average agents, and carriers can rely on when assessing risk or settling a claim.

• Pre-shipment and pre-loading surveys — verifying condition, quantity, and packaging before cargo is loaded, so all parties start from an agreed baseline
• On-hire and off-hire surveys — independent condition inspections when cargo, equipment, or transport units change hands or come on/off charter
• Cargo condition and quantity surveys — for containerized, breakbulk, and project cargo moving via road, rail, and multimodal Middle Corridor routes
• Discharge and delivery surveys — confirming cargo condition on arrival and helping establish when loss or damage occurred

Evidence that holds up

Every survey is backed by photographic evidence and a report structured to hold up under scrutiny—by underwriters, by cargo interests, or in the event of a dispute.

On-site surveys

There is no substitute for a qualified person physically present at the terminal, warehouse, port, or border crossing where the cargo actually is—and in Central Asia and the Caucasus, that is precisely where most survey companies cannot reach.

Human Intel’s on-site survey capability covers the full length of the Middle Corridor and its connecting markets.

• Terminal and warehouse inspections in Kazakhstan (Aktau, Atyrau, Almaty, Astana), Uzbekistan, Turkmenistan, Kyrgyzstan, and Tajikistan
• Port and border-crossing attendance across the Caucasus, including Georgia, Azerbaijan, and Armenia
• Container stuffing and de-stuffing supervision
• Equipment and unit condition inspections at handover points
• Rapid-response attendance following an incident, loss, or theft report, minimising the delay between event and inspection

Why on-site matters

Being on-site—not reporting second-hand from an office thousands of kilometres away—is the foundation of everything we do.

Cargo survey management

For insurers, average agents, and transport companies with cargo moving continuously through Central Asia and the Caucasus, Human Intel offers ongoing cargo survey management rather than one-off assignments.

For clients with regular volumes through the region, this management approach means faster response times, consistent reporting standards, and one relationship instead of a patchwork of local contacts.

• Acting as a single regional point of contact for all survey, damage, and claims-related instructions across the corridor
• Coordinating and quality-controlling survey work across multiple markets and border crossings from one accountable source
• Building a running record of terminal, carrier, and route performance to help clients identify recurring risk areas
• Advisory support on cargo insurance requirements, equipment condition standards, and claims documentation specific to regional operating conditions
• Supporting average agents and loss adjusters with local procedural knowledge, customs requirements, and documentation standards