Cargo certainty, wherever the route leads.

Independent support across the corridor

When cargo is damaged, lost, or stolen somewhere between the Caspian Sea and the Chinese border, insurers and carriers need someone who actually knows the ground. Human Intel OÜ is based directly in the region—not reporting on it from a distant office—and covers the full life of a shipment, from pre-shipment survey through to claim settlement and carrier liability recovery.

Survey services

Independent condition, quantity, loading, discharge, delivery, and handover surveys with photographic evidence and defensible reports.

• Pre-shipment & pre-loading
• On-hire & off-hire
• Cargo condition & quantity
• Discharge & delivery

Claims & loss support

On-site evidence, practical mitigation, claim-file preparation, liability assessment, and recovery support through to closure.

• Damage processing
• Insurance & carrier claims
• Loss adjustment & salvage
• Loss and theft investigations

Advisory

Average-agent appointments and cargo-risk consultancy rooted in three decades of corridor experience.